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These are our most Frequently Asked Questions: Why Cottagewood? When is check in & out? Do we allow tiny little well trained pets? Are there restaurants near? Is there any live music in the area? What is in the kitchen? What is in the cabin? Massages? What is 'Scented Kindling'? Refund Policy? General Policies? Partying Policies? Private Spa, Sauna & Fireplace for Every Cabin Why Cottagewood? This is truly a retreat from all the outside stresses that interrupt being with your favorite person(s). The Spa, Sauna & Fire all to yourself tucked in 20 acres of woods with a log cabin is fun too! When is check in & out? check-in: by appointment. Typically between the hours of 1-5 We need to have a 1 hour time range. Ex: 2-3pm. check out: 10:00am Our family loves to know when we will be off duty. Have you waited for the cable guy from 12-5pm? Additional charges may apply for late check-in w/o a call. Do we allow tiny little well trained pets? We love animals! As you can see by our site. But due to allergies... no pets :0( Are there restaurants near? Many in New Prague and a beautiful supper club 'Lakeside Super Club' on the same lake we are on. 1/4 mile from resort. We are also close enough to civilization to order a pizza for delivery. information is an your cabin. And 24 hour Colborn's Grocery in New Prague. Is there any live music in the area? There are Rock Bands frequently in New Prague at "Millers Tap" on Saturdays Nights & sometimes Fridays. What is in the kitchen? *Fridge-reg size *Microwave *Coffee Pot -- filters too *Pots/Pans *Toaster *Dishes *Utensils (cork screw too) *Dish Soap/Dish Cloths *Stove (with oven/burners too) What is in the cabin? *Hot Tub in your cottage. No soap/oils. Spa Scents available or included with all packages. *Sauna in your private fenced back yard- a step out the door. Yes. You can sprinkle rocks w/ water. *Fire -we supply the wood/kindling/matches *Games and books- things you may actually enjoy playing. *Bedding & Towels- the beds are made and you have a nice assortment of pillows *Charcoal Grill- bring or buy charcoal *Bathroom for each bedroom- the only outhouse here is for looks! The water is soft too. *Dish Soap/Dish Cloths *A/C & Furnace - In All Cabins- no need to sweat or have a fire unless you want to. Massages? A Certified Massage Therapist is available upon PRE-scheduling. When you call or email just inquire and we will check availability. There is NO Guaranteed that one will be available. The massages are one after another-one therapist. The Massage Therapist brings the table, lotions/oils, music. The massage therapist talks to you prior to the massage about what area you may need more work ex: shoulders Any questions at all.... ask them when you book your cabin. :0) This is great for someone who has never had a massage-non threatening to have someone come into your space. What is 'Scented Kindling'? A bouquet of flowers, sticks and all things burnable with a delightful fragrance. Burn it or keep it for later. Deposit & Payments? We require a deposit of 1/2 your stay with one of these. If you have a check card w/ one of these symbols, it will work too! Cash works as well, but we do need to have a card # on file. No Checks. Refund Policy? More than 90 days prior to your reservation- deposit is refundable minus a $30.00 handling fee. 89-30 days- 1/2 of deposit is returned Less than 30 days- deposit is non-refundable Balance of reservation is required on check-in day by cash or credit card No shows are charged the balance due. Early Check Outs not Refunded. General Policies? *No Checks *No Pets* *Children: It is important to keep in mind that many of our guests are on romantic getaways or adult group retreats to enjoy Gracious Tranquility-children tend to find Cottagewood beautiful, but boring. Call for further assistance...some exceptions work very well. *Cottagewood is not responsible for personal emergencies. *No refund for early check out. We reserve the right to change the above without prior notice. 1/10 Partying Policies? Again, It 's important to keep in mind that many of our guests are on romantic getaways or retreats. This is NOT a party spot. Drink in moderation or book elsewhere. All guests must be prearranged in the office-for all guest safety. Day guests leave by 9:00pm. If in violation of any of the above, you will be: asked to leave, w/o refund and any damages or sleepless nights for staff will be compensated. No free babysitting here. If you still have questions, please feel free to email or call. 507-364-5698 ~OR~ Email Cottagewood |